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We build the website that builds your business.

Frequently asked questions

The most common questions we’re asked, and their answers.

Having a website built for your business is a significant investment. We know you have questions and we’re here to answer them.

FAQ

Questions and answers

Please review the most common questions we’re asked, as well as their answers. If you have any questions that we haven’t answered here, or you need some clarification, please email or call us at your convenience.

Will we have a contract?

Absolutely. A website development proposal and contract is essential to all projects as it provides the page-by-page, function-by-function roadmap to the creation of the website and clearly lays out our separate responsibilities and timelines.

The document is usually over 12 pages long and also contains a detailed competitive intelligence analysis. This shows what your competition is doing, as well as where and why they place in search results so you can make informed choices to help your business favorably compete.

How long will it take to develop my website?

Every website we build is custom made for each client, so the timeline depends on your project. How many pages will it have? Are you providing the written content, or will we write it for you? Will it sell online? Does it need custom programming, video or animation? Your proposal will include a timeline for your website.

To find out more, complete the short Quote Request Form and we’ll get back to you.

Do you develop accessible, ADA compliant websites?

For Adirondack Website Design, ADA compliant, accessible websites are not a “different” kind of website, they are the only kind of website that we develop.

While website accessibility might once have been thought of as “just a nice thing to do”, of course it is much more than that.

United States Federal courts, especially in New York, have ruled that the Americans with Disabilities Act (the “ADA”) requires website owners to make their websites accessible to those with visual and hearing impairments.

Every website we build is tested by hand with a keyboard and with JAWS and NVDA on computers and VoiceOver and TalkBack on phones and tablets, the screen readers many people who are blind or have low vision use every day, as well as with automated checkers such as WAVE.

Please visit our ADA Compliant Websites page for more information.

Who provides the content for my website?

The words and images for the website can either be provided by the client or Adirondack Website Design can provide them as a service.

While you will certainly know more about your business than we do, we have often helped clients who just can’t find the right words or images to get their message across. Importantly, the words within a website are used to rank the website in search engines and should be optimized for them. Read the What About Marketing? section below for more information on our SEO services.

What about marketing?

Before a single page is designed the marketing and search engine optimization (SEO) of the site are considered. We believe that there is no use in having a business website if it can’t be found.

Adirondack Website Design can help you create content, submit your website to search engines and manage your Internet marketing campaign to get your website in front of your current and future customers. See our SEO and Internet Marketing page for more information.

How much does a website cost?

That depends on what you want your website to do for you.

Every project is one of a kind, even for businesses that seem to sell the same products or provide the same services. Because of this, prices for website development vary depending on the requirements of the individual project.

We would be glad to speak with you to learn more about your project and provide you with a ballpark figure. If you want to move forward from there then just let us know and we can work together to start the formal proposal process.

Why is there a fee for a formal proposal?

A formal proposal is real work. We research your competitors by searching the way your customers do, from your area, and review what their websites do well, where they fall short and why they rank where they do. We review your current website, including ADA/WCAG compliance, and write a page-by-page plan with itemized pricing and a schedule.

The research fee depends on the size of your project, and it is credited toward your website when you sign the contract within 30 days of receiving the proposal. See what is included in a proposal.

How and when are payments made?

After the feature set of the website has been determined, and a cost agreed upon, we require 50% of the project’s total cost to begin work.

Milestone payments continue through the rest of the development phase until the website is completed and the final payment is made. There are occasions when a different payment plan can be arranged so please ask us as we’ll work with you.

We accept all major credit cards through PayPal (you do not need a PayPal account to pay this way), cash and checks from local, Adirondack region, clients.

What about support and maintenance?

When your website is complete it will be live and fully operational. Our monthly maintenance support will make sure it stays that way.

We will keep all of your website's code up to date and will modify your website's code in the event there is a conflict with certain updates. We would ensure the security of your website, protecting it against hacking and vandalism and would back up your site regularly so in case disaster strikes we can get you up and running again quickly.

We can also add or change the content of your website upon request or can direct you to the training you need to add content or products to your website on your own.

Much like the cost for the design of the website itself, monthly maintenance fees are dependent on the complexity and scope of the website. All maintenance costs are detailed in the formal proposal.

Having Adirondack Website Design as your Website Administrator, gives you peace of mind that 'someone is minding the store' as well as freeing up your time to do what you do best: run your business.

Get a quote

Would you like a quote?

We know how important it is to know what you’re getting into before you make the investment in having a professionally designed website for your business.

We always recommend that you have a reasonable budget and time frame for the development of your website. To help you establish your budget we can provide you with an informal ballpark figure to get you started.

A formal, written quote

If you want a formal, accurate, written quote then we’ll be glad to complete a Website Development Proposal and Contract for you. The formal quote is a comprehensive document, often over a dozen pages, built from research on your business and your competitors.

To find out more, complete the short Quote Request Form and we’ll get back to you.

There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.

Ray Goforth